Refund policy

At Nandani, we take pride in delivering products of the highest quality and purity. However, if you are not fully satisfied with your purchase, we offer a simple and transparent return and exchange process.

Return & Exchange Period

You can request a return or exchange within 7 days from the date of delivery, provided the product is unused, unopened, and in its original packaging.

How to Initiate a Return

To start a return or exchange request, please email us at nandans.dd@gmail.com with the following details:

  • Order ID

  • Product name

  • Reason for return or exchange

  • Photographs (if applicable)

Our team will review your request and guide you through the next steps.

Refund Process

Once your return is received and approved, the refund will be processed within 14 business days to the original method of payment. Please note that shipping charges (if any) are non-refundable.

Contact Us

If you have any questions regarding returns or exchanges, feel free to contact us:

  • Email: nandans.dd@gmail.com

  • Phone: 9230648701 / +91 96932 91513

  • Office Address:
    Head Office – 35/3, Jogendra Basak Road, 4th Floor, Kolkata-700036 (W.B.)